Refund policy

• You will have 3 days after an item is delivered to you to notify us that you want to return the item. 
• Customer needs to return the items via traceable delivery i.e. courier or registered post on his own expense to our address. 
• Delivery Charges will not be refunded. 
• Refund requests will be processed within 2 working days after receiving the return products.
• All returns should be sent to our address.

Zamaq.pk Return policy is valid for 2 situations/circumstances:

• In case you are delivered the wrong product.
• In case the product delivered to you has some defect or issue.

Returning an item is simple, just follow the steps mentioned below:

• Call and Email us and request a return
• Our team will provide the address of our office where you have to return
• Pack items as it is as received
• If validated and Quality Check passes, you will be refunded for the item.